SUPPORT
MOT Assist – Expert MOT Support
Annual support for MOT Testers, Authorised Examiners and MOT Test Stations – just £125 + VAT per year.
Expert MOT Support When You Need It
MOT Assist is Pro-Tech’s annual support membership for MOT Testers, Authorised Examiners and MOT Test Stations.
For £125 + VAT per year, members have access to experienced MOT professionals for practical guidance and support when questions, compliance concerns or DVSA issues arise.
Whether you need advice following a DVSA visit, help understanding an MOT requirement, support with a customer complaint or guidance through a disciplinary matter, you have someone knowledgeable to turn to.
Who is MOT Assist For?
MOT Assist is ideal for:
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MOT Testers
Independent support when you need guidance, a second opinion or help dealing with an MOT-related issue. -
Authorised Examiners & AEDMs
Expert guidance to help you manage your MOT compliance responsibilities and understand DVSA requirements. -
MOT Site Managers
Practical support with the day-to-day operation, quality management and compliance of an MOT Testing Station. -
MOT Test Stations
Ongoing access to specialist MOT support without the need to employ an in-house compliance consultant
Ready to Join?
To become a member of MOT Assist and take advantage of all the benefits listed, please visit motassist.com or contact our team at 01283 734427
MOT Assist
When Might You Need MOT Assist?
MOT compliance issues do not always come with much warning. Having expert MOT support already in place means you have somewhere to turn when a question, complaint or DVSA issue arises.
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DVSA Visits & Investigations
Get expert guidance if DVSA visits your Test Station, raises a compliance concern or begins an investigation. -
DVSA Disciplinary Action
Get support understanding the disciplinary process, responding to DVSA correspondence and preparing written representations. -
Customer Complaints & Appeals
Get advice if a customer challenges an MOT result or makes a complaint that could result in DVSA involvement. -
Everyday MOT Compliance Questions
Not every problem is a crisis. MOT Assist gives you access to experienced MOT Professionals when you need guidance, clarification or simply a knowledgeable second opinion. -
DVSA Interviews
Get help preparing for a formal DVSA interview, including guidance on what to expect and representation where required.
What’s Included With MOT Assist?
24/7 Access to MOT Experts
Get advice and guidance from experienced MOT professionals when you need support.
Unlimited Written Representations
Professional assistance with responses to DVSA correspondence, disciplinary action and other MOT-related matters.
DVSA Interview Support
Guidance before formal DVSA interviews, with representation and attendance where required.
Customer Appeal & Complaint Guidance
Expert support where a customer complaint or appeal may result in DVSA involvement.
MOT Compliance Advice
Practical guidance on MOT testing requirements, quality management and Test Station compliance.
Member-Only Discounts
Preferential rates on selected Pro-Tech services, including MOT Site Reviews, Quality Control Checks and MOT training.
Membership Documentation
Receive a welcome letter and MOT Assist membership card confirming your membership.
IMPORTANT: MOT Assist benefits are not available during the first 28 days of membership. Membership cannot be used for an existing issue, investigation or disciplinary matter that began before or during this initial 28-day period.
Frequently Asked Questions About MOT Assist
What is MOT Assist?
MOT Assist is an annual MOT support membership providing MOT Testers, Authorised Examiners, AEDMs and MOT Test Stations with access to experienced MOT professionals for advice, guidance and support with MOT compliance and DVSA-related matters.
How much does MOT Assist cost?
MOT Assist costs £125 + VAT per year. Membership provides 12 months of access to the support and benefits included within the service, subject to the membership terms.
Who can join MOT Assist?
MOT Assist is designed for MOT Testers, Authorised Examiners, AEDMs, MOT Site Managers and MOT Test Stations looking for ongoing access to specialist MOT support.
Can I join MOT Assist if I already have a problem with DVSA?
You can still join MOT Assist, but membership benefits cannot be used for an existing issue, investigation or disciplinary matter. Benefits are also excluded during the first 28 days of membership. If you already need help with a DVSA matter, Pro-Tech may be able to support you separately through our MOT Disciplinary Support service.
Does MOT Assist include help with DVSA disciplinary action?
Yes. MOT Assist includes support with DVSA disciplinary matters, including guidance on the process and assistance with written representations, subject to the membership terms and 28-day exclusion period.
Can you support me at a DVSA interview?
Yes. MOT Assist can provide guidance ahead of a formal DVSA interview and representation or attendance where required, subject to the terms of your membership.
Can I use MOT Assist for everyday MOT questions?
Yes. MOT Assist isn’t only for serious DVSA issues. Members can access experienced MOT professionals for guidance on MOT testing requirements, compliance questions and situations where they need a knowledgeable second opinion.
How do I contact MOT Assist when I need help?
Members receive details of how to access MOT Assist support as part of their membership pack, including the dedicated contact route for assistance.
Get Expert MOT Support Before You Need It
MOT issues can arise without warning. With MOT Assist, you have access to experienced professionals for guidance with MOT compliance, DVSA action, customer complaints and everyday MOT questions.
Join MOT Assist for just £125 + VAT per year and know you have expert support behind you when you need it.